KwikFaqs

Kwikmove's Frequently Asked Questions

Fill out the form in our homepage. Submitting all the required information will make you a registered Kwikmove client.
We are open Mondays-Saturdays from 9am-6pm.
You may schedule your pick up at our website by signing in to your Kwikmove account, call out hotline numbers or contact your favourite Delivery Associate.
We do international shipping. For international shipping please email info@kwikmove.co
COD will attract more clients in patronizing your online business since it will be more convenient to pay their purchase at their doorstep. Make sure to accomplish the COD details on your waybill including the declared amount of the item/s. Money will be remitted to your bank account after 3-5 business days.
Our Delivery Associate will provide you with the pouch and manual waybills on the day of the scheduled pickup. You may call our hotline to request for them ahead of time, especially if bulk shipments are involved.
Yes, you may ask our Delivery Associate for a manual waybill. You may also print an electronic waybill under E Waybill menu from your Kwikmove dashboard account.
No, pick up is free of charge.
No, you may fill up and/or print an E-waybill to save you some time but it does not mean that you already scheduled a pick-up. You will have to click on “schedule a pickup”.
We will pick up your packages within the day if booking is made by 2pm from Mondays to Saturdays. If booking is done after 2pm, it will be picked up the next business day.
Our pouches have 3 sizes:
  • Small – 6” x 12”
  • Medium – 9” x 14”
  • Large 12” x 18”
If your item/s does not fit any of our pouches, please provide your own packaging.
Our Delivery Associate will deliver/pickup from 9am to 9pm.
There is no minimum number of parcels for pickup. Just book online and our Delivery Associate will be on your doorstep within the day of the scheduled pickup.
You may track your shipment here
Feel free to reach our hotline and you can send message on our Facebook Account. Click here
No if the parcel is not for delivery yet. Yes if the Delivery Associate attempted to deliver already.
RTS or return to sender is done after attempting to deliver at the said address twice. Rest assured that we will exert all our efforts to deliver first (calling the consignee and consignor).
Yes. We are offering insurance as an add on service. Our valuation/insurance charge for Metro Manila deliveries is P1.00 for P100.00 and Maximum insurable value per shipment is P3000.00.

Time until next cut-off

No pickups on Sundays and work holidays

Kwik Cut-Off

Cavite, Laguna and Bulacan

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Metro Manila and Rizal

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Time until next cut-off Cavite, Laguna and Bulacan ::
Metro Manila and Rizal ::